Once you’ve purchased mailing reports through the website or with the assistance of a customer service or sales team member, you can begin accessing your mailing reports immediately! Using either the email address associated with your account or an email address of your choosing that you’ve communicated to us through customer service, you will receive notifications when your mailing report receives new data from the USPS on the progress of your job.
This data can be accessed either through the “Your Jobs” section of your account when you login or you can access it using the link that will be emailed to you as we receive up-to-date information that dynamically updates your report.
The link that is emailed to you to view the report is the most convenient method of viewing the report, and it is valid for 24 hours after it is sent to you, allowing you to access the report without having to enter your login details.
If it is more than 24 hours after you have received the last update on your mailing job and you have not received a newer link since then with new updates on the job, you will have to login to your account and access the mailing report under the job in the “Your Jobs” section of your account.
No matter what, your most up-to-date mailing report will always be accessible there once you have purchased it using one of the above outlined purchasing methods.
If you are experiencing difficulty accessing your mailing report or would like a specialized method of receiving notifications of your reports availability and updates, please speak to a member of our customer service or sales team.
Either email firstname.lastname@example.org or call 785-690-7222 to get in touch with a member of our sales team to get help accessing your mailing report. You could also chat in using our built-in website chat feature between the hours of 8:00am and 7:00pm EST Monday through Friday.